MOD HAVEN POLICIES

REFUND
HANDBOOK

Read this handbook before purchasing. By completing checkout, you agree to the policies listed below.

CHAPTER 01

DIGITAL PRODUCTS ARE FINAL SALE

Because we sell digital products, once a product has been purchased, there is no right of cancellation or refund. Any refund is handled at our sole discretion.

CHAPTER 02

PAYMENTS & CHARGEBACKS

Payments made for our products are final. Customers agree not to initiate a chargeback without first contacting us and allowing us an opportunity to review the issue.

CHAPTER 03

DUPLICATE PAYMENTS OR DEFECTIVE FILES

In the event of a duplicate payment or a defect in a product caused on our end, contact us so the issue can be reviewed for replacement or correction.

CHAPTER 04

CONTACT US WITHIN 7 DAYS

Issues involving duplicate payments or defective files should be reported within seven days of purchase. Include your order number and a clear description of the problem.

Customer acknowledgment
Purchasing confirms that you have reviewed this handbook.